Returns Policy

You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)..

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping

Delivery to the UK only, via Royal Mail on a recorded delivery service at a cost of £6.50 per order. Free delivery is available on orders over £150, or our free Click & Collect service can be used with no minimum order value. If you have not received your delivery within 4 working days, please contact us on 020 7221 0043.