Privacy Policy

Thank you for shopping at shop.drpreema.com. We value our customers' privacy and have taken great care to ensure the security of your transactions with us. We use Sage Pay (Protx), an automated online payment service provided by Sage Pay and Bank of Scotland Merchant Services to ensure that your credit card information is treated with the highest standards of safety and confidentiality. At no time is information about your credit card held on our servers.

Secure Shopping

For your security, your credit card details are encrypted with SSL (‘Secure Sockets Layer') technology on both the client and server end. This software encrypts all your personal information so that it cannot be read as it travels over the Internet and can be trusted to arrive, privately and unaltered, to our server only. SSL is an encryption technology that works with Netscape Navigator, Microsoft's Internet Explorer & AOL's browser. (Please note that email is not encrypted, and is not considered a secure means of transmitting credit card numbers.) If you are still concerned about ordering electronically, you can place your order by calling our order helpline on 0845 1166242 from 9:30 a.m. - 5:00 p.m. London time, Monday to Friday.

Cookies

We do use ‘cookies' to help improve the service to our customers and to assist with the shopping process. Cookies are pieces of information that are stored by your hard drive and used for record keeping purposes. We use cookies to make visiting and using our site easier. They help us to save you from needing to type in certain information several times over (such as your e-mail address, or the delivery address you have previously used for an order) so that your visit to our site can be quicker and more convenient. However we never save confidential information like passwords or credit card information. Cookies can also help us see which parts of our site are the most or least popular and thereby help us to improve our customers' shopping experience. Most web browsers automatically accept cookies. However you can usually change your browser option to prevent cookies being accepted if you so wish.

Your Privacy On-line

We are committed to ensuring the privacy of our customers. We do not sell or rent any of the information you provide to us (including your name and contact details) to third parties. However, we do use ‘cookies' to help us to improve the service to our customers and particularly to ease the shopping process for you- for further information about cookies see above. In an effort to offer you the best-and most current-shopping opportunities, we may contact you with news about our products, services and events.