iS Clinical Active Serum
A Word From Dr. Preema
I am passionate about skin care and have spent years researching the best medical-grade products to bring you this selection of results-driven and clinically-proven cosmeceuticals. These are the products that I use in my daily skin care regimen and I am delighted to be sharing them with you.
Returns Policy
You may return most new, unopened items within 7 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)..
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping
Delivery to the UK only, via Royal Mail on a recorded delivery service at a cost of £6.50 per order. Free delivery is available on orders over £150, or our free Click & Collect service can be used with no minimum order value. If you have not received your delivery within 4 working days, please contact us on 020 7221 0043.